Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.
Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.
This activity will examine several of the barriers related to problems with communication.
In this learning activity you'll view a graphical layout of the transactional communication model.
In this activity, students practice recognizing the different types of noise in the communication process.
In this activity, you will practice choosing assertive responses to conflict.
In this study guide, we will review the general rules for using prepositions.
The learner will identify the three steps in the writing process and the elements in each step.
The learner will identify active and passive voice and distinguish between the two.
The learner will recognize common gestures and identify the meanings associated with those gestures.
Learners examine how visual controls help to manage the workplace. Photos of visual controls are provided.
In this learning activity you'll discover different communication styles from around the world.
In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.
The learner will distinguish effective from ineffective approaches to writing instructions.
Learn the definition of perception, its process and how it affects communication
This interactive study guide will help students to identify recommended processes for enforcing rules on a work team.
The learner will identify ways to overcome barriers to critical thinking and problem-solving including false memories, personal biases and prejudices, and physical and emotional hindrances.
In this screencast you'll generate your own speech outline from the information provided.
Dr. Rose Marie Mastricola
In this learning activity you'll review the general principles speakers use to create a specific purpose statement.
In this learning activity you'll analyze an introduction and determine whether or not it was effective. You'll also gain an understanding of what makes an effective introduction.