In this interactive object, learners practice their 3D visualization skills by identifying the correct isometric view of an object.
In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.
In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.
In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.
Learners examine strategies for evaluating new ideas and accepting change. They consider a list of various reactions to change and a list of actions that enhance teamwork, and check those statements that apply to themselves.