The learner will explore basic human limitations that create barriers to critical thinking including selective thinking, false memories, and perceptual limitations.

This activity will examine several of the barriers related to problems with communication.

The learners will explore the Errors in Judgment: Barriers to Critical Thinking and how it affects their decision-making processes.

The learner will identify barriers to critical thinking related to internal and external factors after viewing scenarios.

Learners examine the psychological and sociological barriers that interfere with clear communication. They select examples of ad hominem fallacy, bandwagon fallacy, emotional appeals, red herrings, irrelevant appeals to authority, suggestibility and conformity, “poisoning the well’, and “shoehorning.” In an interactive exercise, learners identify ways to overcome these barriers.

In this interactive object, learners practice their 3D visualization skills by identifying the correct isometric view of an object. Front, side, and top orthographic views are shown.

In this interactive object, learners practice their 3D visualization skills by identifying the correct isometric view of an object.

Learners develop 3D visualization skills by examining front, side, and top orthographic views of objects. Using this information, students select the corresponding isometric view of each object.

Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.

In this interactive exercise, learners label the components of a workstation, a Windows desktop, and an application window.

In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.

In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.

In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.

In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.

In this learning object you'll practice three techniques for generating ideas.

In this interactive object, learners review how to read a caliper. They then test their skills with eight practice questions.

In this learning activity you'll explore what time management is, some general techniques for improving your time management skills, and the Pomodoro Method.

Test your skills at reading a ruler.

In this interactive and animated object, learners examine orthographic projection and the Glass Box Theory. Front, side, and top view development is demonstrated with pictorial views of each object to help develop 2D to 3D visualization skills.

The learner will identify ways to overcome barriers to critical thinking and problem-solving including false memories, personal biases and prejudices, and physical and emotional hindrances.