In this learning activity you'll describe customer requirements and specifications as they relate to "Quality" in an organization.
Mary Lee Rudnick-Kaun
Learners answer 24 multiple-choice questions regarding quality assurance. Immediate feedback is provided.
In this learning activity you'll be introduced to the cause and effect diagram.
Learners read how quality can be built into a manufacturing process.
Learners read how low defect levels can cut production costs. Six Sigma success means reduced inspection expenses, less rework, and fewer customer complaints.
Learners read a brief introduction to in-control and out-of-control conditions and view a series of distribution curves. This is a follow-up to the learning object titled "Quality Basics: Variation."
Learners read descriptions of the following training and certification levels for organizations using a lean approach to quality: "green belt," "black belt," "master black belt," and "champion."
Learners follow the FMEA process to predict potential failures and to prevent them. This activity uses the example of getting to work to help participants comprehend the concepts and to apply them to their own work processes.
Learners read about Six Sigma philosophy and methods. The need for high quality levels for today's customers is stressed.
The learner will understand the meaning of terms and acronyms commonly used in a lean production system.
Learners read definitions of discrete, continuous, attribute and variable data and view examples of checklist, location and item check sheets.
In this interactive object, learners examine simplified sampling plans and tables based on the ANSI/ASQ Z1.4 standard. An exercise completes the activity.
Students examine examples for calculation yield, throughput yield, rolled throughput yield, and payback, each of which is used to analyze process performance in a Six Sigma project.
In this interactive object, learners examine the five problem-solving steps of Define, Measure, Analyze, Improve, and Control. Some of the most common measures and tools are listed for each step.
Students follow steps to transfer data from a list to a histogram.
In this interactive object, learners read about sampling plans and practice using a sampling table.
Students read how the Plan-Do-Check-Act Cycle is used in problem-solving and process improvement. In an interactive exercise, students organize process improvement steps following this model.
Students read how profits can be doubled with the elimination of only a fraction of the "waste" in a company's operation.
In this interactive object, learners examine the properties of equality and use those properties to solve simple equations.
In this animated object, learners examine ink trapping, a key technique used by printers to improve the quality of products and to increase efficiency.