In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.
In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.
In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.
In this interactive exercise, learners label the components of a workstation, a Windows desktop, and an application window.
The learner will identify techniques to use to overcome people-related barriers to critical thinking.
In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.
The learner will identify barriers to critical thinking related to internal and external factors after viewing scenarios.
Learners will examine how to use the SMART principle to make sure a goal is simple, measurable, realistic, timely, and holds people accountable.
Test your skills at reading a ruler.
In this animated learning object, learners view how the fats that people eat are digested and absorbed.
In this animated object, learners examine what anxiety is, how it affects people, and ways to manage it.
Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.
In this interactive object, learners review how to read a caliper. They then test their skills with eight practice questions.
In this interactive object, learners identify common characteristics of people who are likely to vote.
Students view a world map and click on a country or continent to read about how the people there view time. A brief quiz concludes the activity.
Learners read a list of issues to be considered when traveling internationally, such as the beliefs, communication styles, gift-giving customs, and entertainment preferences of people in various cultures.
In this interactive object, learners practice their 3D visualization skills by identifying the correct isometric view of an object. Front, side, and top orthographic views are shown.
Learners develop 3D visualization skills by examining front, side, and top orthographic views of objects. Using this information, students select the corresponding isometric view of each object.
In this interactive object, learners practice their 3D visualization skills by identifying the correct isometric view of an object.
Explore what time management is, how to use a time matrix, and how to put it all together and use our new time management skills to accomplish more during your days.