In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.
In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.
In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.
In this interactive exercise, learners label the components of a workstation, a Windows desktop, and an application window.
In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.
In this interactive object, learners review how to read a caliper. They then test their skills with eight practice questions.
Test your skills at reading a ruler.
Learners develop 3D visualization skills by examining front, side, and top orthographic views of objects. Using this information, students select the corresponding isometric view of each object.
In this interactive object, learners practice their 3D visualization skills by identifying the correct isometric view of an object. Front, side, and top orthographic views are shown.
In this learning activity you'll explore what time management is, some general techniques for improving your time management skills, and the Pomodoro Method.
In this interactive object, learners practice their 3D visualization skills by identifying the correct isometric view of an object.
Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.
Explore what time management is, how to use a time matrix, and how to put it all together and use our new time management skills to accomplish more during your days.
In this interactive and animated object, learners examine orthographic projection and the Glass Box Theory. Front, side, and top view development is demonstrated with pictorial views of each object to help develop 2D to 3D visualization skills.