Learners read descriptions of the following training and certification levels for organizations using a lean approach to quality: "green belt," "black belt," "master black belt," and "champion."
Learners read how low defect levels can cut production costs. Six Sigma success means reduced inspection expenses, less rework, and fewer customer complaints.
Learners read about Six Sigma philosophy and methods. The need for high quality levels for today's customers is stressed.
The learner identifies ways to eliminate or minimize wastes found in business processes. A quiz completes the activity.
The learner will explore the techniques used to identify cause-and-effect relationships of a particular problem.