In this learning activity you'll explore the four stages of conflict (latent, triggering incident, conflict, new equilibrium) and then creates a similar diagram applying to a specific personal conflict.
In this learning activity you'll read about Robert Maddux's conflict model and then apply what you've learned to an interactive exercise.
In this activity, you will practice choosing assertive responses to conflict.
In this screencast you'll identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings).
In this learning object, you will learn the three tips to better resolve conflict with others.
Learn about the seven common barriers of listening and evaluate a conversation using the barriers.
Are you a member of a fragmented, conflicted, or smooth- functioning team? Learn the characteristics of each to build a stronger team.