Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.

The learner will identify the three steps in the writing process and the elements in each step.

In this study guide, we will review the general rules for using prepositions.

This activity will examine several of the barriers related to problems with communication.

The learner will identify active and passive voice and distinguish between the two.

In this activity, you will practice choosing assertive responses to conflict.

In this learning activity you'll view a graphical layout of the transactional communication model.

In this activity, students practice recognizing the different types of noise in the communication process.

The learner will recognize common gestures and identify the meanings associated with those gestures.

Learn the definition of perception, its process and how it affects communication

Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.

The learner will identify ways to overcome barriers to critical thinking and problem-solving including false memories, personal biases and prejudices, and physical and emotional hindrances.

The learner will distinguish effective from ineffective approaches to writing instructions.

In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.

In this learning activity you'll discover different communication styles from around the world.

The learner will identify techniques to use to overcome people-related barriers to critical thinking.

In this learning object you'll review various types of groups as well as the concepts of rules and norms in groups.

In this learning activity you'll review the four main purposes for writing documents: expressive, literary, persuasive, and reality.

The learner will identify common barriers to effective listening.

In this learning activity you'll create a free writing document on a topic.