The learner will study an effective workplace email being written while a narrator explains the step-by-step process. The learner will distinguish the difference between poorly written and effectively written emails.

Learners will write effective business messages that incorporate a second-person point of view and focus on the benefit to the reader. This approach is often used to create positive messages, neutral messages, and inquiry messages in business settings.

The learner will identify the three steps in the writing process and the elements in each step.

In this interactive lesson, learners read the rules for filing business records and then test their knowledge in a series of exercises. Immediate feedback is provided.

Learners consider a variety of business etiquette situations and determine if the response given is appropriate or inappropriate.

In this screencast, students demonstrate an understanding of summary writing by reading step-by-step instructions and then summarizing short paragraphs. Examples of summaries that are poorly written, as well as those that are written well, are included.

Students read about the use of business cards in various countries and the customs that Americans should follow when presenting a card in those parts of the world.

In this screencast, you'll examine writing a sentence outline using complete sentences for headings, subheadings, main points, and subpoints.

In this learning activity you'll plot GDP data on a graph and determine a phase of the business cycle.

In this learning activity you'll review the four main purposes for writing documents: expressive, literary, persuasive, and reality.

In this learning activity you'll apply directions to follow when writing clear "how-to" instructions.

In this learning activity you'll review the format for a five-paragraph essay, which is the second part of the GED Writing Test.

The learner will distinguish effective from ineffective approaches to writing instructions.

In this module, you'll build upon the concepts Understanding and Writing Pseudocode: The Basics, by learning new techniques and terms to make your pseudocode more complete.

In this learning activity you'll create a free writing document on a topic.

Learners examine a bank statement and a reconciliation form and study how to balance a checking account.

In this learning activity you'll review how to write effective goal statements.

In this learning activity you'll read a police investigation report and click on correct report entries in parentheses.

In this screencast, you'll review paraphrasing brief, non-fiction passages.

In this screencast you'll generate your own speech outline from the information provided.