Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.
This activity will examine several of the barriers related to problems with communication.
In this learning activity you'll view a graphical layout of the transactional communication model.
In this activity, students practice recognizing the different types of noise in the communication process.
The learner will identify the three steps in the writing process and the elements in each step.
In this activity, you will practice choosing assertive responses to conflict.
In this study guide, we will review the general rules for using prepositions.
The learner will identify active and passive voice and distinguish between the two.
The learner will recognize common gestures and identify the meanings associated with those gestures.
In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.
In this learning activity you'll discover different communication styles from around the world.
Learn the definition of perception, its process and how it affects communication
Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.
Learn about the seven common barriers of listening and evaluate a conversation using the barriers.
The learner will identify ways to overcome barriers to critical thinking and problem-solving including false memories, personal biases and prejudices, and physical and emotional hindrances.
The learner will distinguish effective from ineffective approaches to writing instructions.
In this learning activity you'll review the four techniques of good listening.
In this screencast you'll generate your own speech outline from the information provided.
Dr. Rose Marie Mastricola
The learner will...identify the qualities of a person with integrity and the importance of integrity within a work team.
In this learning activity you'll explore the four stages of conflict (latent, triggering incident, conflict, new equilibrium) and then creates a similar diagram applying to a specific personal conflict.