In this learning activity you'll review the four techniques of good listening.
In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.
In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.
Learn about the seven common barriers of listening and evaluate a conversation using the barriers.
The learner will identify common barriers to effective listening.
Learners examine the seven most common barriers to effective listening and consider suggestions for how to overcome these barriers. This interactive object contains audio.
In this learning activity you'll practice your customer service skills in a number of IT real world job scenarios.
Learners will examine the four steps to listen actively to improve relationships.
Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.
In this interactive exercise, learners label the components of a workstation, a Windows desktop, and an application window.
In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.
The learner will gain an understanding of the inner workings of the cycloidal gear drive while watching a video and listening to an explanation of its features.
In this interactive object, learners practice their 3D visualization skills by identifying the correct isometric view of an object. Front, side, and top orthographic views are shown.
You will learn four steps for good goal setting.
Explore how a goldfinch interacts with its environment and how it's affected by environmental changes.
Title: Good Starts
Artist: Jingle Punks
Learners develop 3D visualization skills by examining front, side, and top orthographic views of objects. Using this information, students select the corresponding isometric view of each object.
In this learning activity you'll review the historical progression of standards to learn what makes a good standard.
In this interactive object, learners review how to read a caliper. They then test their skills with eight practice questions.
Explore what time management is, how to use a time matrix, and how to put it all together and use our new time management skills to accomplish more during your days.