Learners will write effective business messages that incorporate a second-person point of view and focus on the benefit to the reader. This approach is often used to create positive messages, neutral messages, and inquiry messages in business settings.
The learner will study an effective workplace email being written while a narrator explains the step-by-step process. The learner will distinguish the difference between poorly written and effectively written emails.
Learners test their knowledge of jurisdiction issues by matching case scenarios to the correct court. The cases involve the following courts: Circuit, Small Claims, Probate, District, Bankruptcy, State Appellate Court, Wisconsin Supreme Court, and U.S. Supreme Courthouse.