Listening on the Job
Learners compare the behaviors and situations that interfere with listening on the job with those that enhance listening skills and job performance.
Learners examine eight different kinds of faulty logic or perception that interfere with critical thinking. They are superstition, ignorance, clustering illusion, false analogies, gambler’s fallacy, irrelevant comparisons, post hoc fallacy, and slippery slope fallacy. In an interactive exercise, learners identify ways to overcome these barriers.