Learners practice techniques to remember names when being introduced to people. This activity has audio content.

Learners rank the effectiveness of various apologies and evaluate how well these apologies resolve conflict. This activity has audio content.

Learners practice their communication skills in this scenario by reading a map, listening to traffic reports, and writing directions for a new delivery route. This activity has audio content.

Students interpret pie chart information and identify the parts of a chart in an interactive exercise.