Learn about the seven common barriers of listening and evaluate a conversation using the barriers.
Noise in the Communication Process
By Rosie Bunnow
In this activity, students practice recognizing the different types of noise in the communication process.
By Kathy Lich
In this learning activity you'll be explore independent and cooperative learning strategies to support retention of the material.
By Carol May
In this learning activity you'll discover how visual perception is influenced by what's surrounding an image.
Mechanism Description: Can Opener
By Bev Paulick
In this learning activity you'll write a description of a can opener.
In this animated object, learners evaluate oral directions and compose questions to clarify ambiguities. This activity has audio.
What's Your Point of View?
Learners evaluate how well others describe their points of view in a workplace problem-solving situation. They then apply techniques for explaining their points of view as well as for gaining understanding of others' perspectives. This learning object contains audio.
I'm Sorry: The Art of Apologizing
Learners rank the effectiveness of various apologies and evaluate how well these apologies resolve conflict. This activity has audio content.
A Model for Initiating Conflict Resolution
By Ann Heidkamp
In this learning activity you'll identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings).
Ethical Decision Making
By Sharon Opsahl
In this interactive object, learners read the definitions of terms related to moral and ethical principles. They then use a process to analyze an ethical dilemma in a health care setting.
Internal Conflict vs External Conflict
Determine if the example given is internal or external conflict.
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