In this learning activity you'll review the selection stage in the perception process and apply the information to complete an activity.

Learners will write effective business messages that incorporate a second-person point of view and focus on the benefit to the reader. This approach is often used to create positive messages, neutral messages, and inquiry messages in business settings.

The student will read a mini-lecture explaining the organization stage in the perception process and will complete an activity.

In this learning activity you'll explore five types of power: legitimate, referent, coercive, reward, and expert.

In this learning activity you'll view a graphical layout of the transactional communication model.