Learn about the seven common barriers of listening and evaluate a conversation using the barriers.
Intercultural Communication: Gestures
By Elizabeth Jones
The learner will recognize common gestures and identify the meanings associated with those gestures.
Take Initiative to Live Your Values
By Barbara Liang
Learners identify their values in a drag-and-drop exercise and read about the importance of taking initiative to move from scapegoating to accepting personal responsibility.
Mechanism Description: Staple Remover
By Bev Paulick
In this learning activity you'll write a technical description of a staple remover.
By Kathy Lich
In this learning activity you'll respond to questions regarding stress and design a journal to monitor their stressors.
By Rosie Bunnow
In this animated object, learners evaluate oral directions and compose questions to clarify ambiguities. This activity has audio.
What's Your Point of View?
Learners evaluate how well others describe their points of view in a workplace problem-solving situation. They then apply techniques for explaining their points of view as well as for gaining understanding of others' perspectives. This learning object contains audio.
I'm Sorry: The Art of Apologizing
Learners rank the effectiveness of various apologies and evaluate how well these apologies resolve conflict. This activity has audio content.
A Model for Initiating Conflict Resolution
By Ann Heidkamp
In this learning activity you'll identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings).
Ethical Decision Making
By Sharon Opsahl
In this interactive object, learners read the definitions of terms related to moral and ethical principles. They then use a process to analyze an ethical dilemma in a health care setting.
Internal Conflict vs External Conflict
Determine if the example given is internal or external conflict.
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Give your new group a name.