In this activity, students practice recognizing the different types of noise in the communication process.

In this screencast, you'll distinguish the differences between the content message and the relational message.

Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.

In this learning activity you'll explore different reasons to write a memo and how to create it.

In this learning activity you'll apply techniques for identifying a central idea to a practice exercise.

The learner will identify ways to overcome barriers to critical thinking and problem-solving including false memories, personal biases and prejudices, and physical and emotional hindrances.

Students read an explanation of plagiarism. They then read examples of student papers and decide if an original work was plagiarized.

This activity will examine several of the barriers related to problems with communication.

Learn the definition of perception, its process and how it affects communication

The learner will identify active and passive voice and distinguish between the two.

Learners are shown questions to ask themselves before they speak. They evaluate three responses according to the criteria presented. This activity has audio content.

The learner will explore basic human limitations that create barriers to critical thinking including selective thinking, false memories, and perceptual limitations.

The learner will identify techniques to use to overcome people-related barriers to critical thinking.

The learner will recognize common gestures and identify the meanings associated with those gestures.

Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.

Students view information taken from various sources and decide if the material is acceptable for a technical research report. After choosing whether or not the source material is acceptable, the students read an explanation from the instructor.

Learners will write effective business messages that incorporate a second-person point of view and focus on the benefit to the reader. This approach is often used to create positive messages, neutral messages, and inquiry messages in business settings.

The learner will identify barriers to critical thinking related to internal and external factors after viewing scenarios.

Learners will examine the four steps to listen actively to improve relationships.

In this activity, you will practice choosing assertive responses to conflict.

Learn about the seven common barriers of listening and evaluate a conversation using the barriers.

In this learning activity you'll review the four techniques of good listening.

The learner will...identify the qualities of a person with integrity and the importance of integrity within a work team.

In this learning activity you'll review the general principles speakers use to create a specific purpose statement.

In this learning activity you'll review a conclusion and decide how effectively it summarized a speech. You'll also gain some tips for writing your own speech conclusion.