Problem Solving: Using a Flow Chart
By Mitch Vesaas
You will learn how to us a flow chart to describe the process actions and decisions to find a solution.
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Learners examine how language can interfere with clear communication. They select examples of ambiguity, assuring expressions, doublespeak euphemisms, jargon, emotive content, false implications, meaningless comparisons, and vagueness. In an interactive exercise, learners identify ways to overcome these barriers.