Learners follow step-by-step instructions for creating a current-state map to identify how materials and information flow.

In this screencast, students read about the key differences between management and leadership activities. They will review typical supervisory activities as either management or leadership.

In this screencast, learners read an explanation of the file rules and indexing that have been developed by the Association of Records Managers and Administrators.

In this interactive lesson, learners read the rules for filing business records and then test their knowledge in a series of exercises. Immediate feedback is provided.

In a series of three interactive exercises, learners explore the relationship between process cycle time and defect detection, and between process cyle time and smaller batch sizes. The techniques of lean/JIT are applied to achieve the continuous improvement (kaizen) goal of reducing inventory by pursuing one-piece flow.

Learners view a heijunka box and read how this tool is used for scheduling production in a pull system.

Learners will examine how to use the SMART principle to make sure a goal is simple, measurable, realistic, timely, and holds people accountable.

Learners read a brief description of Kaizen and how it helps to eliminate waste in a process.

In this activity, you'll distinguish between sexual harassment facts and fiction.

In this activity, you'll identify what constitutes harassment and discrimination of a protected class member.

In this interactive object, learners identify the feelings and values that motivate them and others to take responsibility for improving ethics in the workplace.

Learners view examples of waste in an office environment and are asked to consider what they can do to eliminate or reduce waste in their own workplace.

In this animated object, users view how a kanban signals production to start.

In this interactive object, learners examine the five problem-solving steps of Define, Measure, Analyze, Improve, and Control. Some of the most common measures and tools are listed for each step.

Learners will identify their learning style and consider ways to help them retain information in school and on the job.

The learner will study an effective workplace email being written while a narrator explains the step-by-step process. The learner will distinguish the difference between poorly written and effectively written emails.

Learners answer 24 multiple-choice questions regarding quality assurance. Immediate feedback is provided.

Students examine examples for calculation yield, throughput yield, rolled throughput yield, and payback, each of which is used to analyze process performance in a Six Sigma project.

The learner will identify individual roles that help teams accomplish goals.

Learners will determine if they are satisfied with their attitudes and then rank tips for regaining a positive disposition in the workplace.

The learner will understand how to use brainstorming and a decision matrix to find the best solution to a problem.

You'll understand how to use a run chart to describe a manufacturing problem.

Learners use trigonometry to calculate angular input forces involving Class 2 mechanical levers.

Learners look through a telescope to see what a company chooses to focus on when making decisions about productivity, reducing waste, retraining, solving problems, and motivating employees.

Learners read how kanban is used in production control.