In this learning activity you'll review how to write effective goal statements.
The You View
By Jennifer McIntosh, Barbara Laedtke
Learners will write effective business messages that incorporate a second-person point of view and focus on the benefit to the reader. This approach is often used to create positive messages, neutral messages, and inquiry messages in business settings.
Records Management: An Introduction to Filing Rules and Indexing (Screencast)
By Kim Olson
In this screencast, learners read an explanation of the file rules and indexing that have been developed by the Association of Records Managers and Administrators.
Distinguishing Leadership and Management Activities
By Ann Heidkamp
Students read about the key differences between management and leadership activities. In an interactive activity, they identify typical supervisory activities as either management or leadership and respond with their own examples.
Eliminating Office Waste
By Kaye Krueger
Learners review office processes to find ways to save time.
The Productive Business
By Barbara Liang, Rosie Bunnow
Learners apply knowledge about how productivity is reflected in people, processes, and goals.
By Dawn Matott
In this object designed for instructional assistants, learners read about the laws that pertain to student school records. Three case studies are presented and learners write about how they would respond in these situations.
Integral Reset Setting
By Terry Bartelt
Learners study animations showing the integral function of a closed-loop control system and the difference between the two types of integral controller settings, reset rate and reset time. A short quiz completes the activity.
Giving Effective Praise
Students review the conditions for giving statements of praise in a way that will motivate employees. They then practice writing these kinds of statements.
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Project Manager: Leadership Ability
You'll be introduced to the leadership qualities needed by a project manager.
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