In this interactive object, learners follow the litigation process from the filing of a court case through the filing of an appeal. Learners’ choices will move the case in different directions, based on the actions of the parties and the Court. A quiz completes the activity.

Learners will examine how to use the SMART principle to make sure a goal is simple, measurable, realistic, timely, and holds people accountable.

This interactive activity represents the grid modeling technique, a heuristic model for choosing a centralized location for a manufacturing or distribution center within a supply chain network. The formula calculates a central point between the suppliers and the markets. This object requires the latest version of Flash Player.

In this interactive object, learners read an overview of records management and then classify records as "vital," "important," "useful," or "nonessential" in a drag-and-drop exercise.

The learner will understand how to measure a problem over time by using a common run chart to visualize the gap between past performance and future goals.

You will learn how to us a flow chart to describe the process actions and decisions to find a solution.

The learner will understand how to use a cause and effect diagram to find the root cause of a problem.

The learner will understand how to use brainstorming and a decision matrix to find the best solution to a problem.