Students review the conditions for giving statements of praise in a way that will motivate employees. They then practice writing these kinds of statements.

Learners will examine the four steps to listen actively to improve relationships.

In this interactive object, learners view various components of gears and read descriptions of them. Learners then identify the location of each of these components in a drag-and-drop exercise.

In this interactive object, learners read an overview of records management and then classify records as "vital," "important," "useful," or "nonessential" in a drag-and-drop exercise.

Learners examine a bank statement and a reconciliation form and study how to balance a checking account.

In this interactive object, learners apply their knowledge of the Association of Records Managers and Administrators (ARMA) filing rules by organizing and filing records alphabetically, numerically, and by subject.

Learners examine ways to eliminate or minimize the wastes found in business processes. A matching exercise completes the activity.

Learners read about a process for sorting items in the workplace. "Sort" is the first of the five steps in 5S.

Learners examine how visual controls help to manage the workplace. Photos of visual controls are provided.

Tic-Tac-Toe Game of Ergonomic Principles (Ref: Ergonomics: The Study of Work OSHA 3125)

Use the clues to guess the words.

AMG's Emergency Response Box policy.