Learn about the seven common barriers of listening and evaluate a conversation using the barriers.
Distinguishing Leadership and Management Activities (Screencast)
By Ann Heidkamp
In this screencast, students read about the key differences between management and leadership activities. They will review typical supervisory activities as either management or leadership.
Psychology and Research
By Therese Nemec
Students read about the scientific method and the three main types of research. They enter their answers to questions on the screen.
What Is Stress?
By Kathy Lich
In this activity you'll explain the stress in your life. You'll also identify ways to reduce stress and handle your current levels of stress.
A Model for Initiating Conflict Resolution
In this learning activity you'll identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings).
By Rosie Bunnow
In this animated object, learners evaluate oral directions and compose questions to clarify ambiguities. This activity has audio.
What's Your Point of View?
Learners evaluate how well others describe their points of view in a workplace problem-solving situation. They then apply techniques for explaining their points of view as well as for gaining understanding of others' perspectives. This learning object contains audio.
I'm Sorry: The Art of Apologizing
Learners rank the effectiveness of various apologies and evaluate how well these apologies resolve conflict. This activity has audio content.
Ethical Decision Making
By Sharon Opsahl
In this interactive object, learners read the definitions of terms related to moral and ethical principles. They then use a process to analyze an ethical dilemma in a health care setting.
Internal Conflict vs External Conflict
Determine if the example given is internal or external conflict.
Creative Commons Attribution-NonCommercial 4.0 International License.
Learn more about the license »
Give your new group a name.