Learn about the seven common barriers of listening and evaluate a conversation using the barriers.
Logical Reasoning in Speeches - Ad Populum
By Dr. Cynthia Ellenbecker
In this learning activity you'll be introduced to the Ad Populum fallacy.
Distinguishing Leadership and Management Activities
By Ann Heidkamp
Students read about the key differences between management and leadership activities. In an interactive activity, they identify typical supervisory activities as either management or leadership and respond with their own examples.
Overview: Writing Clear "How To" Instructions
By Sandy Eyler
In this learning activity you'll apply directions to follow when writing clear "how-to" instructions.
Four Steps for Setting and Achieving Your Goals
By Mitch Vesaas
You will learn four steps for good goal setting.
By Rosie Bunnow
In this animated object, learners evaluate oral directions and compose questions to clarify ambiguities. This activity has audio.
What's Your Point of View?
Learners evaluate how well others describe their points of view in a workplace problem-solving situation. They then apply techniques for explaining their points of view as well as for gaining understanding of others' perspectives. This learning object contains audio.
I'm Sorry: The Art of Apologizing
Learners rank the effectiveness of various apologies and evaluate how well these apologies resolve conflict. This activity has audio content.
A Model for Initiating Conflict Resolution
In this learning activity you'll identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings).
Ethical Decision Making
By Sharon Opsahl
In this interactive object, learners read the definitions of terms related to moral and ethical principles. They then use a process to analyze an ethical dilemma in a health care setting.
Internal Conflict vs External Conflict
Determine if the example given is internal or external conflict.
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Give your new group a name.